Terms of Service

These Terms of Service ("Terms") govern your use of this website and any services delivered by GeniusOrder Media LLC ("GeniusOrder," "we," "us"), an Arizona limited liability company. By using this website or engaging our services, you agree to these Terms.

1. Use of this website

You may browse this website for lawful purposes. You may not attempt to disrupt the site, misrepresent your identity, scrape at abusive volume, or use our content to impersonate our company or clients.

2. Services and engagements

Descriptions of services on this website are informational and do not constitute a binding offer. Every client engagement is governed by a separate written agreement, statement of work (SOW), or proposal that defines scope, deliverables, timeline, fees, and payment terms. Where a signed agreement conflicts with these Terms, the signed agreement controls.

3. Fees, invoicing, and payment

• Fees, retainers, deposits, and ad-spend budgets are set out in your signed agreement or SOW.
• Invoices are due net 7 days unless otherwise stated. Late balances accrue interest at 1.5% per month or the maximum permitted by law, whichever is lower.
• Ad spend, software subscriptions, stock media, printing, and other third-party pass-through costs are billed at cost and are non-refundable once paid to the third party.

4. Client responsibilities

You agree to provide timely feedback, brand materials, account access, and approvals we reasonably require to deliver the work. Delays caused by missing inputs may shift timelines and are not grounds for refund.

5. Intellectual property

The GeniusOrder Media name, logo, website content, design, and imagery are our property unless otherwise noted, and may not be reproduced without our written permission. Ownership of deliverables produced for a client transfers per the terms of the applicable SOW, typically upon full payment. We retain the right to display completed work in our portfolio unless the SOW says otherwise.

6. Confidentiality

Each party will keep the other's non-public business information confidential and use it only to perform the engagement.

7. No guarantees of results

Marketing outcomes depend on many factors outside any agency's control — market conditions, product-market fit, ad-platform policy, seasonality, and more. We commit to a disciplined, evidence-based process and honest reporting; we do not guarantee specific revenue, ranking, ROAS, or performance results.

8. Limitation of liability

To the maximum extent permitted by law, GeniusOrder Media LLC is not liable for indirect, incidental, special, or consequential damages arising from the use of this website or our services. Our total liability arising from any engagement will not exceed the fees you paid us for the specific services giving rise to the claim in the three (3) months preceding the event.

9. Indemnification

You agree to indemnify us against claims arising from materials, products, or content you supply, or from your use of deliverables in violation of law or third-party rights.

10. Third-party links and platforms

This website and our services may reference third-party platforms (Meta, Google, Shopify, Klaviyo, etc.). We are not responsible for their content, uptime, pricing, or policy changes.

11. Termination

Either party may terminate an engagement as set out in the SOW. See our Cancellation Policy for standard notice periods and our Refund Policy for what is and is not refundable.

12. Governing law and venue

These Terms are governed by the laws of the State of Arizona, United States, without regard to conflict-of-law rules. Any disputes will be resolved exclusively in the state or federal courts located in Maricopa County, Arizona.

13. Changes

We may update these Terms from time to time. The effective date above reflects the latest revision. Continued use of the site after changes are posted constitutes acceptance.